Training & Services
This is where you will find all the additional training and services we can offer you to ensure you are utilising Infocouncil to it's full capabilities.
Choose from our rapid services conducted remotely:
Or our traditional training courses,
conducted online or in person:
Rapid Focus Onboarding
Conducted Remotely
​A new kind of staff onboarding! Onboarding programs significantly impact the productivity, engagement, retention, and satisfaction of new talent.
See our calendar for availability and book your preferred dates now! Spots are filling fast.
RFO has been designed by qualified Infocouncil training staff for new members of the governance team, or any new staff member who creates or authorises an Infocouncil report.
Rapid Focus Onboarding provides
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Short and sharp upskilling eliminates the need to adopt self-taught practices, reducing work disruptions due to the need to ask questions and the resulting drop in job confidence,
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a learning solution designed to offer “real-time” Infocouncil staff support, meaning Infocouncil staff will be on-hand to support new starters as they complete their first business papers in "real-time",
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Modules that are selectable based on past experience and required knowledge for the role, and
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Learning that is optimised by scheduling flexibility, ensuring review and reinforcement can be implemented.
Task modules
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Report Writer, Authorisation and Actions (2 Hours)
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Business Paper Administration – Create Papers, Minutes Resolution, Actions Generation (3 Hours)
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Advanced Administration Maintenance – Overview of Infocouncil maintenance functions (2 hours)
Pricing options
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Onboarding training - task based - 2 hours - $550 +GST
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Onboarding training - task based - 3 hours - $780 +GST
Rapid Focus Training
Conducted Remotely
We know training takes up your precious time and budget, so we've developed a sharply focused training solution offering the flexibility to suit your needs.
See our calendar for availability and book your preferred dates now! Spots are filling fast.
What is Rapid Focus Training?
Duration: A maximum of 2 hours.
When: Either 9am-11am or 1.30pm-3.30pm AEST sessions are available, and other timeslots can be considered.
Click on the 'View Calendar' button to be taken to our calendar showing our currently availability. (subject to change).
Where: All sessions are conducted via Microsoft Teams.
Who should attend: Any staff in need of training in a specific subject nominated by you, although we recommend your Infocouncil Administrators as the ideal participants.
Why should I schedule Rapid Focus Training: Attending training takes time out of your busy schedule and has to work with the constraints of training budgets. With this in mind, we've developed this sharply focused training solution that provides the flexibility to address your immediate needs.
Next steps: Register your interest by completing the form below and we will contact you to confirm your specific needs and set up the meeting... and you can leave the rest to us!
Pricing options (to a maximum of 5 attendees)
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Rapid Focus Training - task based - 2 hours - $550 +GST
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Rapid Focus Training - task based - 3 hours - $780 +GST
Your Infocouncil 15 minute Health Check
Conducted Remotely
Book a consultation with our Customer Engagement Manager to discuss your council's unique Infocouncil solution. Fiona will then facilitate the process of getting your system into tip-top shape!
Conducted by Fiona Pagnozzi
Customer Engagement Manager
What is an Infocouncil Health Check?
Duration: Usually only 15 minutes, but can be longer depending on your needs or the number of staff in attendance.
When: Monday to Friday, at most times of the day via Microsoft Teams.
Cost: FREE
Who should participate: Governance professionals who wish to give feedback relating to their configuration and use of Infocouncil.
Why should I schedule a Health Check: The Health Check process ensures we are aware of any challenges you face within your unique user environment. We can also inform you of Infocouncil functionality that you may not be aware of.
Next steps: To book, simply fill out our enquiry form below and we will contact you to confirm your booking.
Training Courses
Conducted In-Person or Remotely
Pre-existing or tailored training services to suit
your unique requirements.
See our calendar for availability and book your preferred dates now! Spots are filling fast.
Our training courses are specifically designed to cater to every customer's individual needs.
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For those councils who prefer to be taught an overview of the most important topics and would prefer to save time by leaving the content to the experts, we have pre-determined courses that can be scheduled as soon as your team is available, both for Report Writers and for Administrators.
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For those customers who are after a customisable format where they can pick and choose the topics and content they want to cover, we can also tailor-make a training solution for you. Our Training Courses are tried and tested with our smallest to largest customers, making them reliable and value for money options for everyone.
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See our calendar below for recently updated availability. If your preferred date or time isn't available, please feel free to enquire Pre-existing or tailored training services to suit your unique requirements.
These courses can be delivered as a full-day, half day or even multiple days depending on your needs.
Please note: If you see your preferred timeslot is already taken, please don't hesitate to enquire - we will attempt to accommodate all requests.
October 2024
All training times currently available are highlighted in the graphic to the right. We would prefer that our training sessions are conducted on Tuesdays and Thursdays only but please advise us if Monday or Friday is your only option and we will do our utmost to accommodate your needs.
Spots are limited.
